Information about COVID-19

18th March 2020
Please note that as a result of the Covid-19 virus problem, we wanted to share the following precautions with you:
Our office remains open but we request you read this letter before coming.
 
3 questions to see if you should come to your appointment; if yes, then please cancel.
  1. Do you currently have any respiratory or flu symptoms: fever, cough, sore throat or breathing difficulties?
  2. Have you or any of your close contacts travelled outside of Canada including the USA in the last 14 days?
  3. Have you knowingly been in contact with anyone who has COVID-19 or is being investigated for this?
 New office policy during this time:
  • If you have any respiratory symptoms (colds, coughs, fever), cancel your appointment! No fees will be charged but we would like as much notice as possible.
  • If you only need a phone or telemedicine consultation, we will be arranging this too: please ask us.
  • If you are over 70 years old, you have to determine your own risk vs benefit to decide if you wish to come or not. 
  • 2 people only in the waiting room at any one time please, to observe social distancing
  • If you have accompanied anyone to their appointment, once they are in our office please wait either outside on our patio or in your car.
  • If you arrive early for your appointment, check in with our front staff then wait outside or in your car until your appointment time.
  • Bring a coat, gloves and hat in case you decide to wait outside!
  • Bring your own water bottle if you think you may need a drink while you are at our office.
  • We already wipe down all clinical surfaces in between each patient with medicated wipes.
  • We will be wiping our surfaces, reception counter and our bank machine between all patients, and encourage you to use “tap” where possible on the bank machine.
  • If you have been travelling outside of Canada in the last 2 weeks you will need to reschedule your appointment as you need to be self-isolating.
We continue to monitor the situation daily and will post any updates on our website.
Yours in health,
Drs David and Jannice Bowler